Resolve is AI built to cut downtime and boost output, on the factory floor or out in the field. It sees faults sooner, understands how they’ll affect your whole system, and gives busy technicians a lifeline.
01. Hands-Free Capture
Snap a photo, record a short video, or add a voice note. Resolve is built for environments where typing isn't an option. No typing means no delays. Capture it any way the job demands. Resolve listens, works without a signal, and holds up where most devices won't.
0.2 First-Time Fix
A rattling pipe. An overheating part. The depth of a crack on a windscreen. Resolve isn’t a chatbot – it interprets audio, video, or shifts in pressure to diagnose a fault.
And step-by-step repair guidance gives an engineer with two years on the job the expertise of one with twenty.
0.3 Predictive Maintenance
Nameplate OCR for untagged assets
Standard Operating Procedures (SOPs)
Piping and Instrumentation Diagrams (P&ID)
Original Equipment Manufacturer (OEM) manuals
Proof-of-work and audit trails
0.4 Seamless Integration
Works with the systems you already use
EAM and work order system integration
Real-time data synchronisation
Cloud, on-premise, and offline support
Enterprise-grade security and performance
William Grant & Sons
How do we take a 138-year old distillery from fixing problems to predicting them?
Badri Narasimhan
Chief Technology & Business Growth Officer, William Grant & Sons