IFS Nexus Black Resolve

Spot faults sooner.

Fix them faster.

Spot faults sooner.

Fix them faster.

Spot faults sooner.

Fix them faster.

Resolve is AI built to cut downtime and boost output, on the factory floor or out in the field. It sees faults sooner, understands how they’ll affect your whole system, and gives busy technicians a lifeline.

Find out more

01. Hands-Free Capture

Makes reporting fast and easy, even with gloves on

Snap a photo, record a short video, or add a voice note. Resolve is built for environments where typing isn’t an option. No typing means no delays.

Multi-modal fault capture

AI voice assistance

Offline capabilities

Optimised for rugged devices

0.2 First-Time Fix

Reads video and vibration like a trained engineer

A rattling pipe. An overheating part. The depth of a crack on a windscreen. Resolve isn’t a chatbot – it interprets audio, video, or shifts in pressure to diagnose a fault.

And step-by-step repair guidance gives an engineer with two years on the job the expertise of one with twenty.

Video & Image

Audio & Voice

Text

Video & Image

Audio & Voice

Text

Video & Image

Audio & Voice

Text

0.3 Predictive Maintenance

Stops faults before they start

Resolve connects to every schematic, sensor, and system in your operation. It pinpoints problems early, and shows how an issue could affect your whole operation. And feeds every fault and fix back into the system, getting smarter for next time.  

Nameplate OCR for untagged assets

Embedded technical documentation:

Standard Operating Procedures (SOPs)

Piping and Instrumentation Diagrams (P&ID)

Original Equipment Manufacturer (OEM) manuals

Proof-of-work and audit trails

Priority 2

Outdoor Condensing Unit

Fluid leak, Significant leakage evident

Significant fluid leakage detected, indicating a likely component or seal failure that could affect normal operation

Today, 13:45 PM

Building 12, Site 4

Dana Marsillo

Priority 2

Outdoor Condensing Unit

Fluid leak, Significant leakage evident

Significant fluid leakage detected, indicating a likely component or seal failure that could affect normal operation

Today, 13:45 PM

Building 12, Site 4

Dana Marsillo

Priority 2

Outdoor Condensing Unit

Fluid leak, Significant leakage evident

Significant fluid leakage detected, indicating a likely component or seal failure that could affect normal operation

Today, 13:45 PM

Building 12, Site 4

Dana Marsillo

Priority 3

External Piping System

Pipe Corrosion, Extensive Rust Visible

Advanced corrosion detected, suggesting structural compromise and potential for leaks.

Today, 14:22 PM

Building 02, Zone 1

Karl Lynn

Priority 3

External Piping System

Pipe Corrosion, Extensive Rust Visible

Advanced corrosion detected, suggesting structural compromise and potential for leaks.

Today, 14:22 PM

Building 02, Zone 1

Karl Lynn

Priority 3

External Piping System

Pipe Corrosion, Extensive Rust Visible

Advanced corrosion detected, suggesting structural compromise and potential for leaks.

Today, 14:22 PM

Building 02, Zone 1

Karl Lynn

0.4 Seamless Integration

Works with the systems you already use

Whether you’re on IFS Cloud or not, Resolve integrates seamlessly with the systems behind your operation, minimising disruption and keeping everything moving.

EAM and work order system integration

Real-time data synchronisation

Cloud, on-premise, and offline support

Enterprise-grade security and performance

0.5 Built to Fit

We’ll learn your
context inside out

Maybe your operation looks like a network of engineers fixing washing machines. Maybe it looks like a century-old distillery. We’ll get to know the specific site you work in, and adapt Resolve to match. Just save us a hard hat.

See how we're helping a 138-year-old distillery go from fixing faults to predicting them