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Nov 1, 2025

How do you build AI for industries where failure isn’t an option?

Keeping a power grid switched on. A plane in the air at 40,000 feet. A factory line running, without millions sunk to downtime. When the problem a business is solving keeps the world turning, they don’t need a woolly AI pilot that takes months to get off the ground. They need solutions they can rely on, and results they see fast.

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That’s why we built IFS Nexus Black.

Nexus Black works with companies in industries like manufacturing, energy, and aerospace to build AI that solves their biggest problems.
 
We combine top-tier AI talent with the domain expertise of IFS – the global industrial software company that’s spent 40 years camping out alongside customers in the plants, hangars and factories the world relies on. (Sometimes literally – in 1983, our founders pitched a tent at the site of our first client.)
 

Now, a new strategic partnership with Anthropic sees us solve the unsolvable.

IFS Nexus Black and Anthropic are leading the way on Industrial AI – building practical, responsible tech to solve critical problems in ways that weren’t possible before. 

  • Like keeping an aircraft fleet safe and compliant – without costing 50 technicians weeks’ worth of work.

  • Helping field engineers respond to climate disasters with damage prediction and intelligent fault resolution.

  • Or saving manufacturers millions of dollars by automating mass production planning, cutting downtime and eliminating waste.

Anthropic brings some of the world’s most advanced AI and a rigorous approach to safety that can be trusted in industries where life is on the line.
 
And IFS Nexus Black brings a deep understanding of what works on the ground – and builds AI solutions that actually get adopted.
 
The first product on the market puts power in the hands of frontline workers.

Meet Resolve – a lifeline for busy engineers up on transmission poles, down in engine rooms or out in the field.
 
Predictive maintenance spots ailing parts well before an emergency. Optimized scheduling connects the right technician to the right part, across thousands of call-outs a week. And multi-modal sensors interpret audio, video, and more for 25% faster fault resolution.
 
These are capabilities that industries from energy and utilities to defense to manufacturing can benefit from.

For this historic Scottish distillery, Resolve is already delivering.
On the west coast of Scotland, William Grant & Sons’ distillery has produced household names like Glenfiddich and Hendrick’s gin for decades. But after a £125 million expansion, operations weren’t nearly as efficient as expected.
 
Fragmented data meant technicians were reacting to problems, not preventing them – 38% of repairs were emergencies. The resulting downtime drained resources and stifled output.
 
Resolve is changing that. It reads complex plant schematics like a trained engineer, and plugs into existing systems and sensors to predict failure before it happens.
 
During a fix, it diagnoses faults based on what engineers actually need on the ground – thanks to Anthropic’s multimodal capability, domain-trained by IFS. Resolve interprets video to see how a part’s moving strangely, audio to analyze a rattling pipe, even changes in temperature or pressure.
 
That means downtime slashed. Output boosted. And an estimated £8.4 million saved a year on this one site alone.


“IFS Nexus Black understood our industry – they weren’t trying to apply something generic”, said Badri Narasimhan, Chief Technology & Business Growth Officer for William Grant & Sons. 
  
“It’s been innovation that’s practical, fast, and actually connected to results, not theory.” 

Industrial AI has the power to solve society’s greatest problems – like disaster relief
Outside of manufacturing, the AI solutions that IFS Nexus Black and Anthropic are building have the potential to rewire how we respond when a crisis hits. 

Last year, 27 weather disasters with billion-dollar losses hit the US – up from 14 in 2019.
 
In the heart of a wildfire or severe storm, the field service worker is the quiet hero – driving in treacherous conditions and scaling transmission poles to get lights back on and hospitals back up and running.

But even heroes need the right tools. 


  • For planners at the command centre, predictive analytics assess when and how a disaster is likely to escalate, and which areas will be hit when

  • That analysis – paired with an assessment on parts of the grid that have the most impact – means the right teams are directed to the right high-priority sites. No duplication, or lost time as teams wait around to be deployed. 

  • The AI joins the dots with neighbouring utility firms – filling gaps by sourcing the right parts and skill from different providers, to get power restored sooner.

  • For the technician on site, Resolve advises on the repair based on image or video capture, and automatically re-directs essential parts. 

 
That means downed transmission lines back up sooner – less damage, lower cost, more communities protected.
 
Across asset-heavy industries like these, an invisible revolution is happening.
It’s not the artificial intelligence we see in tabloid headlines. It’s not the stuff of scare stories.
 
It’s the quiet superpower – supporting the workers that keep the lights on, the cupboards stocked, and the world moving.


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